CASE STUDY

Halil Eren Çelik · Senior Product Designer

CIGNA FINANS

Internal Sales Performance Dashboard — UX/UI Design

Contributed to the UX/UI design of an internal sales performance dashboard developed through OBSS’s design and software consultancy.

The platform was created specifically for Cigna Finans employees rather than end customers. As Senior Product Designer, I worked on organizing product performance, scorecards, role-specific information, and operational workflows—helping translate business requirements into a clearer and more usable dashboard within the project’s technical and operational constraints.

Problem / Request

Create an internal sales performance dashboard for employees rather than customers

Organize product performance, scorecards, and role-specific workflows

Translate business requirements into an understandable interface

Work within technical and operational constraints

Goal

Clarify performance and product information hierarchy

Support role-specific employee workflows

Improve usability while respecting project constraints

Outcome

Internal dashboard experience organized around employee performance needs

Product progress, scorecards, and role-specific workflows structured clearly

Business requirements translated into a more usable interface

UX/UI decisions aligned with technical and operational constraints

TEAM

MY ROLE

Senior Product Designer Halil Eren Çelik

CROSS-FUNCTIONAL TEAM

Business Analyst · Project Manager Product Manager

DELIVERY MODEL

UX/UI design for an internal online sales dashboard, delivered with a cross-functional product team.

VERIFIED DELIVERY SCOPE

Internal Sales Dashboard120 artboards
Mobile Web120 artboards
Cigna Finans employee performance overview

A performance overview for employees

The dashboard brings product performance, progress indicators, scorecard results, regional ranking, and quick actions into a single employee-focused overview.

Cigna Finans product performance dashboard

Making product performance easier to scan

Progress bars and category-level figures help employees compare targets, collections, and product performance without navigating across separate reports.

Cigna Finans role-specific workflows

Role-specific access and workflows

Navigation and available actions adapt to employee responsibilities, helping different roles reach relevant product data, reports, and operational tasks.

FINAL REFLECTION

Turning performance data and role-specific needs into a clearer internal dashboard.

Cigna Finans focused on organizing product performance, scorecards, employee roles, and internal workflows into a more understandable dashboard within real technical and operational constraints.

Halil Eren ÇelikLead Product Designer