CASE STUDY
Halil Eren Çelik · Lead Product DesignerHYVE CHATBOT
Enterprise AI Knowledge Assistant Product Design
HYVE was an internal product initiative at OBSS, conceived as an AI-powered knowledge assistant with a web-based dashboard and mobile experience.
The requested model was intended to let users ask questions against selected company knowledge, receive answers grounded in those sources, and review the supporting documents. Each implementation could be configured as a closed, client-specific system for internal company use.
As the Lead Product Designer, I worked on defining the end-to-end experience and designing the dashboard and mobile interfaces. I translated the evolving product concept and requirements into clear user journeys, interaction models, and consistent UX/UI solutions across platforms while collaborating with the project team throughout the product’s development.
The initiative was later discontinued as an internal product.
Request
Create an assistant that answers questions using selected company knowledge
Support private, client-specific deployments within company environments
Organize assistants, prompts, conversations, and internal knowledge resources
Keep retrieved documents and supporting sources visible beside answers
Goal
Create a focused entry point and structured AI conversation workspace
Connect generated answers with transparent, accessible source material
Build a consistent product and visual language for the evolving concept
Outcome
Dashboard entry and assisted conversation flows clearly defined
Retrieved-document workspace supporting source review and downloads
Consistent dark interface across navigation, chat, and knowledge content
Adaptable identity system across symbol, wordmark, light, and dark formats
TEAM
Lead Product Designer Halil Eren Çelik
Business Analyst · Project Manager Engineering Team of 8
Cross-functional product design from definition through active development.
VERIFIED DELIVERY SCOPE
02 — Product Concept
A flexible starting point for AI conversations
The dashboard brings assistant selection, conversation history, knowledge resources, and prompt entry into one focused starting point for a new chat.
03 — Dashboard Experience
Answers supported by visible source context
The conversation workspace keeps the response, prompt flow, and retrieved documents visible together. Users can review supporting sources and download relevant material without leaving the chat.
FINAL REFLECTION
Turning an evolving AI concept into a coherent product and visual system.
HYVE brought conversation flows, assistant selection, retrieved knowledge, dashboard structure, and an adaptable identity together as one connected AI product concept.